I want to tell you about a great product and a great company behind it. A few weeks back a friend told me about Krumpets Oils, room freshener sprays that really linger - like for days - and smell of Christmas memories. No kidding. Their Clementine Bergamot Oil based room spray is amazing - and it lasts and lasts - my home smells like White Christmas met It's a Wonderful Life met Miracle on 34th Street...like I've been baking sugar cookies with cinnamon and cloves and sipping hot wassail in front of a crackling fire. It smells that good...you'd never know we had an old dog with a few issues - and I'm not talking about the mister either, but speaking of him, you wouldn't be able to detect his special aroma either! I'm telling you straight, these room sprays are incredible and I haven't been this excited about something in a long, long time!
I ordered two small bottles (1 oz.) of spray and I didn't really pay attention to the shipping charges until I completed my order and then saw shipping for two small bottles was $9.99!!! What the heck?!? Even I know you can ship a small flat-rate box for $6 so I thought their price was reeedickerous...and I told them so. I fired off a message in their "special instructions" box and told them I thought ten bucks for shipping was a total rip-off and that this would be my first and last order.
Well guess what? I got a response - almost immediately - and this is what it said:
"We do agree that $10.00 shipping is a rip off. I can't go into detail of why we did what we did, but instead I will tell you what we have done because of your feedback: ANY order less than $23.00 (roughly two bottles of spray) ships for the lower cost of $6.19. Once your order goes above that mark shipping goes back to $10.00."
Plus they gave me a $15 credit.
I feel like I've just experienced a small Christmas miracle...I, me, a little mountain girl who likes my home to smell good, managed to change a company's shipping policy and get a $15 apology to boot. (Their little bottles of spray are $10.99 which may seem like a rip-off, too, except that you only need to spray a tiny bit and the scent lasts for days - so one little bottle will last a very long time, unless you spray it on yourself every day for perfume!)
Krumpets sells more than just room spray, go on now, have yourself a look, and take advantage of their new shipping policy! You can thank me by wishing me a Happy Birthday with a comment below...Yes! I'm 39 again!! 39 in a great smelling home...life is good!
(I received no compensation for writing this post and did so only because I love their product and was floored that they not only listened to my complaint but did something about it, too!)